Grow Your Business with WhatsApp Chatbots
No-Code WhatsApp Chatbots automate customer conversations, capture leads, integrate and deliver instant support — all from one platform. Simplify communication and scale your business effortlessly.
No-Code
Chatbot Builder
- Build intelligent, no-code WhatsApp chatbots.
- Automate routine chat queries and customer interactions.
- Send instant updates and notifications.
- No technical skills required to create or manage the chatbot.
- Suitable for E-Commerce stores, Shopify websites, and service platforms.
- Handle customer conversations effortlessly without any hustle.
24/7 Chat Bot
Automation
- Create drag-and-drop chat flows for order updates, booking confirmations, and return requests in minutes.
- Assist customers worldwide in 90+ languages, anytime — without hiring additional support staff.
- Send instant updates and notifications.
- Automate routine conversations like “Where’s my order?” so your team can focus on solving complex issues faster.
Empower Team and
Save Time
- Smart Routing Rules: Assign conversations based on location, department, priority, or agent availability.
- Balanced Workload Distribution: Keep your team efficient by automatically rotating chats among available agents.
- Faster Conversions: Ensure every qualified lead reaches the right expert instantly, reducing response time and improving closure rates.
Assist Customers Smarter with
Whatsapp Flows
- Simplify Conversations: Let your customers book appointments, register, or share feedback —With the help of Chatbot.
- Collect Accurate Information: Use rich input fields like date pickers, drop-downs, and buttons and many more options to capture details correctly the first time.
- Enhance Engagement: Combine Chat Flows with AI-powered chat to deliver smooth, guided journeys that keep users engaged and minimize drop-offs.
Simply Integrate With Your Current Website Setup
No need to change tools. Blend smoothly with your existing systems and add value
Shopify
Automate store conversations
Instant Customer Engagement
Auto-reply WhatsApp chats for instant customer queries. Without any waiting time, take users through product information, support, or bookings.
Smart Lead Qualification
Qualify and Capture Leads Automatically with Interactive WhatsApp Flows. Use this opportunity to gather user details, preferences, and requirements before sending them down to your sales team.
Automated Business Workflows
Connect your WhatsApp chatbot workflows and automate actions like sending notifications, reminders, confirmations, and updates to make your business communication 10X easier.
Elevate Your Customer Experience
Go beyond the ordinary and connect with your target groups to grow your business.
Use Cases Across Industries
Healthcare
Manage appointment scheduling, reminders, and follow-ups automatically.Share prescriptions, lab reports, and test updates securely via WhatsApp.Send health awareness tips, vaccination alerts, or wellness reminders.Enable 24/7 patient support with automated symptom triage or FAQs.
Whatsapp Chatbot FAQs
A WhatsApp Chatbot is an automated system that interacts with users on WhatsApp to answer queries, capture leads, and guide customers without human intervention.
It does this by using pre-defined workflows or AI to reply immediately to customer messages, automate conversations, and make bookings, support, orders, tracking, etc.
Yes. It includes recommending products, recovering abandoned carts, sending offers, and converting conversations into paying customers— all of which improve conversions and ROI.
Yes. WhatsApp chatbots work via the official WhatsApp Business API and allow for automation, integrations, and large-scale communication with customers.
Yes. Celitix Seams Integrates CRMs, Websites, And Apps For Workflow Automation, Data Syncing And Customer Personalization.
Absolutely. A chatbot can handle thousands of discussions at once, providing immediate responses and no lost questions.
Celitix provides Official API access, a no-code chatbot builder, automation workflows with live chat support, and omnichannel communication—all in one platform to grow your business faster.