Guide Travellers with Celitix
From itinerary updates to instant confirmations, Celitix helps you stay in touch, avoid cancellations, and deliver better service before, during, and after the trip.
Smarter Service, Happier Guests
Stay Available, Always
Share booking details, location guides, or schedule changes instantly. Automate FAQs & 24/7 support.
Reduce No-Shows
Send confirmations, check-in links, and reminders automatically. Nudge gently. Boost occupancy.
Simplify Guest Support
Let guests ask questions via chat. Route issues to staff. Automate common queries with smart replies.
Bring Them Back
Follow up after check-out. Ask for feedback. Send seasonal promos or loyalty rewards that feel personal.
Automate Guest Communication
Celitix helps travel brands reduce workload, improve service, and grow retention without chasing after every message.
For Hosts, Hotels & Holiday Planners
Automations That Improve Service
- Send booking confirmations and payment receipts instantly.
- Share directions, hotel info, or itinerary PDFs over WhatsApp.
- Reduce missed check-ins with timed SMS & voice reminders.
- Answer FAQs with auto-replies before or after check-in.
Make Every Stay Smoother
From booking to check-out, Celitix helps you keep guests informed, reduce stress on staff, and drive repeat business.
Use Cases Across Industries
E-Commerce
Carts get left, but not for long! Our flows sing a comeback song. From browse to buy, we help you try, retarget smart and amplify. Turn broadcasts into conversations with Click-to-WhatsApp ads.
Use Cases:
- Recover abandoned carts
- Automate order & delivery updates
- Trigger re-engagement via SMS or WhatsApp
Celitix for Travel FAQs
Yes. Celitix lets you share confirmations, receipts, and welcome info securely over WhatsApp and SMS.
Yes. Celitix integrates via APIs or can work alongside your current tools, even if they’re basic or manual.
Absolutely. Set up workflows to send timed check-in reminders, post-stay feedback requests, or upsell nudges.
Yes. Enable WhatsApp or web chat with routing rules so the right staff can handle the right query quickly.
Celitix supports backup channels, so if WhatsApp is ignored, we can follow up via SMS or voice.